FAQ
HOW DO I SIGN UP FOR THE BARRE + YOGA EXPERIENCE CLASSES?
Download our free app here or select The Schedule on our side menu.
IT'S MY FIRST YOGA/FITNESS CLASS! WHICH ONE SHOULD I TAKE?
All BYE’s classes are designed to be accessible for all levels + abilities. Our trainers provide modifications + alternative exercises throughout class. If you’ve never taken a Barre class before, we suggest our signature Barre class, Barre | Experience. If you’re looking to try Yoga, Yoga | Experience is a great option! All our classes are described in more detail under The Classes in the menu.
HOW DO I PREPARE FOR MY FIRST YOGA OR BARRE CLASS?
You don’t have to prepare! Just sign up, show up + have fun! If you’re taking a heated class, we do ask that you’re well-hydrated.
WHAT SHOULD I BRING FOR MY FIRST YOGA OR BARRE CLASS?
You don’t need much, just a water bottle + grip socks for Flex Barre. We offer complimentary mats, equipment, towels + beauty products. You are required to wear grip socks only if you're taking Flex Barre, and we offer them for sale in our boutique.
WHAT SHOULD I EXPECT IN MY FIRST YOGA OR BARRE CLASS?
Expect to move your body, have fun + sweat a little (or a lot)! You might want to sing + dance at times (our trainers take their DJ skills very seriously)!
WHAT SHOULD I WEAR TO A YOGA OR BARRE CLASS?
Anything you’re comfortable in that allows your body to move freely, such as leggings + a tank top or joggers + a t-shirt. If you wear socks during class, they must be grip socks to prevent slipping, + grip socks are during Flex Barre.
WHEN SHOULD I ARRIVE TO THE STUDIO?
The studio is open 10 minutes prior to class time. If it’s your first class at BYE, please try to arrive the full 10 minutes before class, + for everyone else, we ask that you arrive at least 5 minutes prior to the start of class.
I'M NOT A DANCER + I'M NOT FLEXIBLE, ARE THESE CLASSES FOR ME?
Yes! You don’t need any dance background to participate in these classes, + if you’re not flexible, that’s even more of a reason to try it out!
I'M PREGNANT, CAN I STILL PARTICIPATE?
Yes! Yes! Yes! Our Barre + Yoga classes are a perfect low-impact option for movement + exercise during pregnancy and the postpartum journey. All of our exercises can be modified for expecting mothers. Please notify your instructor prior to class so they can offer you assistance as needed + always check with your doctor before trying any new form of exercise while pregnant.
DO YOU PROVIDE MATS OR SHOULD I BRING MY OWN?
Mats are provided free of charge, but you’re welcome to bring your own mat if you prefer.
DOES BYE OFFER SHOWERS + A CHANGING AREA?
We don’t have showers, but we do offer complimentary beauty products to help you feel refreshed!
WHAT SHOULD I DO WITH MY PERSONAL BELONGINGS DURING CLASS?
Shoes can be left in the front lobby. In Smithfield, all other personal belongings can be stored in the cubbies + hooks along the back wall of the studio. In Plainville, we provide state of the art lockers with keyless locks to safely store your belongings during class (no padlock required).
CAN I BRING MY CHILD TO CLASS?
Unless otherwise specified, all BYE classes are intended for individuals over the age of 16. Anyone under the age of 18 will need a parent or guardian’s signature to participate, + we do not allow anyone under the age of 18 to participate in any heated classes, even with a parent’s signature. We do not allow children to wait in the lobby during class. Thank you for understanding!
I'M RUNNING LATE, CAN I STILL PARTICIPATE IN CLASS?
We get it, life happens! We do lock studio doors 5 minutes after class begins, so please try to arrive 5 minutes early so you don’t lose your spot!
HOW DO I KNOW IF A CLASS IS CANCELLED DUE TO INCLEMENT WEATHER?
Please make sure your contact info is updated on the BYE app. We’ll notify you via email and text if class is cancelled, at least 4 hours prior to class time. Whenever BYE cancels a class due to weather (or other emergency) your class credit will automatically return to your account + there will not be a penalty.
WHAT'S YOUR CANCELLATION POLICY?
All classes, in-studio and livestream, you can cancel 4 or more hours before class without penalty + the class will be credited back to your account. Within 4 hours of class, cancellations will result in the loss of the class. For unlimited pass holders, you will be charged a $20 fee for cancelling within 4 hours of class or failing to show up. All members using a class pack or single class will lose their class credit for a late cancellation or no show. We have a 24 hour cancellation window for special events. The card on file will be charged 24 hours prior to the event, + we do not offer refunds. If the special event is free, late cancellation + no show fees do still apply.
HOW MANY CLASSES SHOULD I TAKE PER WEEK TO SEE RESULTS?
We suggest 3-5 classes per week to see optimal results. Consistency is key!
WHEN DO MY CLASSES EXPIRE?
6 months from the date of purchase, unless otherwise specified. If you are unable to use your classes within 6 months, you must contact us via email for an extension before your classes expire.
CAN I TRANSFER MY CLASSES TO A FRIEND?
Not exactly, but you can use your credits to book classes for friends! Select the Guest option when making your reservation to book a class for a friend, + don't forget to book an additional reservation for yourself!
WHAT ARE THE BENEFITS OF INFRARED HEATING PANELS?
The infrared heating panels in our Plainville location heat objects rather than heating the air, + the result is a comforting warmth, much like the Sun! The heat helps relax your muscles, provides pain relief, detoxes the body, + helps you melt deeper into your practice without the spread of allergens + dust associated with forced-air heat.
DO YOU OFFER VIRTUAL CLASSES?
Yes! With the exception of Flex Barre, all of our in-studio classes are also live-streamed, + you can book easily on our app. If you’re looking for on-demand classes, workout anytime, anywhere with the Virtual Experience, linked HERE.